Booking funnel
Search, room selection, rate choice, checkout and confirmation tested as one commercial journey.
The Hospitality Digital Revenue Check
See what the guest sees. Find what the business is losing.
A practical review of the digital journey and the revenue behind it. We follow the guest from discovery to booking, compare the public promise across channels and show the operator which decisions deserve attention first.
Clear findingsSee what we found, why it matters and which action deserves attention first.
Operator judgementInternal tools support the review. An experienced hospitality operator decides what the evidence means.
Built to continueThe diagnostic can move directly into implementation and then into useful monthly monitoring.
What we check
From discovery to the booking decision.
The scope joins conversion, content, technology, accessibility, revenue and distribution. That is deliberate. The guest does not experience the organisation chart.
Website conversion
Trust, clarity, merchandising, speed, calls to action and the points where intent is lost.
Rate and offer consistency
Public rates, packages, inclusions and conditions compared across direct and selected third-party channels.
OTA content and photography
Listing accuracy, room mapping, image order, content quality and the gaps that weaken visibility or trust.
Mobile booking
The full journey tested on real mobile breakpoints, not assumed from a desktop preview.
AI visibility and factual accuracy
How search and answer engines describe the property, what they miss and where the source facts disagree.
SEO and GEO readiness
Technical foundations, entity clarity, structured content and pages that can be found, understood and cited.
WhatsApp and inquiry response
Response path, timing, answer quality, handoffs and whether a high-intent question can become a booking.
Digital accessibility
A practical review of the barriers that block guests using keyboards, assistive technology or smaller screens.
Direct-booking strategy
The reasons to book direct, how they are presented and whether the proposition survives comparison.
Revenue and distribution
Channel economics, visibility, parity, offer design and the commercial decisions to make first.
The engagement path
Start small. Go deep only where it earns the right.
The free scan opens the conversation. The diagnostic establishes the evidence. The next two stages exist only when there is a useful job to do.
Free ten-minute scan
A ten-minute review of your public website and booking journey, with up to three useful signals to discuss.
Paid diagnostic
An evidence-led review of the agreed scope, with priorities, commercial impact and a practical action plan.
Implementation project
Katalyst House fixes the approved priorities across the right rooms, systems and operating teams.
Monthly monitoring
The important journeys and facts are checked again so small regressions do not quietly become expensive ones.
The paid diagnostic
Evidence the team can act on.
The output is designed for the people responsible for revenue, e-commerce, marketing, distribution, technology and operations. It should survive the meeting.
- Evidence register with URLs, devices, dates and observations
- Priority map by revenue, margin, trust and operating effort
- Quick wins separated from structural work
- A 30, 60 and 90-day action plan
- Implementation options across brand, website, production, revenue, distribution and technology
- A working review session with the people who will act on it
How we review
Reviewed by people who know the operation.
An experienced hospitality operator follows the guest journey and reviews the findings against your commercial priorities. Tools support the checks; the recommendations explain what the evidence means for your property and what your team can do next.
Questions worth answering
Before the scan.
Is the free scan a full audit?
No. It is deliberately narrow. We look at public surfaces for ten minutes and return up to three signals that are worth a closer look.
Do you give the hotel a generic score?
No. A single score hides too much. Findings are tied to evidence, commercial impact, confidence and the action required.
Can you implement the recommendations?
Yes. The diagnostic can move into an implementation project across brand, website, content, revenue, distribution, technology and integrations.
Is this an automated scan?
Tools support the checks. An experienced hospitality operator reviews the journey, interprets the findings and recommends the next steps.
Who is it for?
Hotels, resorts, hotel apartments, serviced residences and holiday-home operators that want a clearer view of the digital journey and the revenue behind it.
Request the free scan
Give us the link. We will start there.
Add the main website or booking link and the market you care about. A clear concern is useful, but you do not need to diagnose the problem before asking us to look.
The Hospitality Digital Revenue Check
The first scan is limited to public surfaces and up to three useful signals. We will explain the paid diagnostic only if the first look finds something worth pursuing.
Not sure this is the right entry point?